Returns & Exchanges
At sjcamstores, we stand by the quality of our action cameras and accessories by offering a 30-day return policy for items in original condition. If you are not completely satisfied with your purchase, we provide a streamlined process for hassle-free returns and exchanges.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the device in its original packaging, ensuring all mounts, cables, batteries, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing